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Bespoke Japan travel

Experience
Japan
your way

Private trips through Japan, planned from Tokyo. Hotels, ryokan, restaurants, and the travel between them, arranged before you arrive.

Kyoto · Tokyo · HakoneTea ceremonyRyokanMichelin diningTemples before openingGeisha dinnerKamakura · Nara · OsakaSake tastingSumo morning practiceIntroductions Kyoto · Tokyo · HakoneTea ceremonyRyokanMichelin diningTemples before openingGeisha dinnerKamakura · Nara · OsakaSake tastingSumo morning practiceIntroductions

STAYGO is a Tokyo-based bespoke Japan travel planning service. Signature: USD 3,500 for your group, for journeys of 7 to 14 days. Bespoke is priced after a first conversation.

100%
Bespoke
0
Markups or Commissions
1:1
Concierge Support
TOKYO
Based in Japan

Everything we arrange,
in your pocket

Your itinerary, hotels, restaurants and documents sit in one private app, along with every decision still waiting on you. No spreadsheets, no email thread to search.

STAYGO Concierge: journey home screen
The whole trip on one screen
STAYGO Concierge: documents and wallet screen
Tickets and documents, ready
STAYGO Concierge: approval screen
You approve, we confirm

About STAYGO

Every trip starts
as a blank page.

STAYGO plans Japan trips one at a time. We start from how you actually travel: how early you like to be out, how much you want in a day, what you want to eat, and what you would rather skip.

That becomes a route, a set of rooms, and a list of tables and appointments, most of them held long before you arrive. A few of them are not bookable online at all.

It begins with a conversation, usually a long one. We would rather tell you early what is not worth doing than hand you a full calendar.

How we work →
The raked sand garden at Ginkaku-ji, Kyoto Est. Tokyo 2025

You should only have to show up.

Reservations, introductions, and the fallback for the day it rains, all settled before you get here. When it works, none of it is visible to you.

Your hotels, dining, and transport are paid directly by you. Your Amex points, hotel status, and miles work exactly as they should.

And if a day is better left empty, we will tell you that too.

Your money goes
where it should.

Most travel services mark up hotels, restaurants, and transport without telling you. You pay a total, and you never see the breakdown.

STAYGO does it the other way round. You pay each hotel, restaurant and driver directly, at their own rate. Our fee is one planning fee on top, and you see both numbers.

No markups on accommodation

You book your hotel directly, at the same rate you would pay yourself, often with upgrades we arrange through our relationships.

No commission on restaurants or experiences

We do not earn a cut from the counters, ryokans, or experiences we introduce you to. Our recommendation is never influenced by what pays us more.

One flat planning fee

Signature covers 7 to 14 days in Japan, USD 3,500 for your group. Bespoke is priced after our first talk. You see the number before you commit. There are no surprises at checkout.

Our pricing

Why flat pricing?

We do not bill by the hour. The fee is the same whether your plan takes us ten hours or forty.

Eight days or fourteen, the research is the same, the calls are the same, and the same people have to say yes.

One rate per plan, quoted before we start.

What it costs

02. Bespoke

BESPOKE

Any trip length

Priced after our first talk

You see the number before you commit

  • Everything in Signature
  • Counters and ryokan reached only by introduction
  • Someone in Tokyo who moves your days as you go
  • Airport transfers and full concierge service
Begin a conversation More on Bespoke

Bespoke

It begins with a conversation

Priced after our first talk.
You see the number before you commit.

Begin a conversation
Access
A counter that takes no online bookings. A ryokan reached only by introduction. We ask on your behalf.
Someone who knows your trip
Rain over Kyoto. A quieter day is already waiting, and someone in Tokyo moves yours for you.
No fixed shape
One more night in Nikko. Say so, and the days that follow are rewritten around it.

Everything in Signature, plus airport transfers and full concierge service.

What happens
next

01

Consult

Tell us the dates, who is coming, and how you like to travel. The form takes a few minutes.

02

Plan

We draft a route and a day by day plan, with the hotels and the tables we think are right for it.

03

Refine

You read it and tell us what to change. We keep adjusting until it reads like your trip.

04

Travel

You get the finished plan, with every address, time and document in one place.

Our Craft: See the work in practice

Frequently asked
questions

Many travellers now plan with AI, and it is good at showing what exists. What it cannot do is open the doors that matter most in Japan: the counter that takes no online bookings, the ryokan that keeps its rooms for guests who are known and introduced, the afternoon rebuilt when a typhoon closes Hakone. That is where we come in, with relationships built here and one person in Tokyo who knows your plan.

Not every door opens by introduction, and we always tell you honestly which ones we can arrange.

Signature is one fee per journey, for trips of 7 to 14 days, for your whole travelling party. You know the fee and what it covers before planning begins. Longer or more complex journeys are planned as Bespoke, quoted in advance.

Included: the design of your itinerary, researching and checking each hotel, restaurant and experience for your dates, arranging your bookings in your names, and support from us during your trip. The fee is for your whole party, not per person.

Not included: hotels, meals, transport, guides and experiences. You pay each provider directly, at their own rates, so your Amex points, hotel status and miles work as they should.

By card or bank transfer, through Stripe's secure payment page. A 25% deposit begins your planning, and the remaining 75% is due 60 days before you travel. For journeys departing within 60 days, the full fee is due when you confirm.

Couples, families and independent travellers who want a carefully designed journey through Japan, without spending weeks researching and coordinating it themselves.

And VIP travellers who expect more: the finest stays, private access, and moments few visitors ever reach. Whether it is your first visit or your tenth.

We don't run escorted group tours. Your journey is private and you move at your own pace. Where a local guide, driver or specialist would genuinely add to a day, we arrange one.

We can arrange hard-to-book restaurants, ryokan and private experiences through our contacts in Japan. Each depends on the venue's own conditions and availability, so we tell you plainly what is realistic for your dates, and we never present a reservation as secured until it is confirmed.

Three to six months ahead gives you the widest choice, especially during cherry blossom and autumn foliage season, when sought-after ryokan and restaurants book up early.

Travelling in just a few weeks? You're welcome to get in touch. We check availability for your dates before recommending hotels and restaurants, and clearly flag anything that still needs confirmation. If your first choice is full, we'll suggest thoughtful alternatives. Rates and availability can change until a booking is confirmed.

During your journey, you can message us in your STAYGO portal or on WhatsApp about anything in your itinerary: a change of plan, a restaurant to rebook, a question on the day. Before you travel, we confirm our response hours and what is included in your plan.

Our planning fee: the 25% deposit is non-refundable once planning has begun. If you cancel before the final payment, only the deposit is kept. Once the full fee is paid, it is non-refundable.

Your bookings: hotels, restaurants and other providers each have their own cancellation terms. We show you each one before anything is booked, and any charge under those terms is paid to the provider directly.

If you need to cancel close to your trip, write to us and we will work through it with you.

Tokyo, Japan. STAYGO is designed and run from Tokyo, by someone who lives, eats and travels here.

Three things. A journey shaped entirely around you, from the pace of each day to every table you sit at. Seamless coordination across every hotel, restaurant, train and guide, each checked for your dates. And a dedicated concierge in Tokyo who knows your journey while you travel.

Where an introduction can open a door that is usually closed, we arrange it for you.

Payments are made on Stripe's secure payment page, sent to you as a direct link. STAYGO never sees or stores your full card details.

Yes. Keep the hotels and flights you have chosen, and we compose everything around them: the tables worth crossing the city for, private experiences, seamless transfers, and the unhurried days in between.

Tell us about allergies, vegetarian or religious requirements, or anything else that matters. We ask each restaurant and hotel before booking, and include only those that confirm they can accommodate you.

Find us online.

Where we have been eating, and what we are booking for clients this season.

Get in touch

Tell us when
you are coming.

Dates, rough ideas, whatever you have so far. We reply within 24 hours.

Thank you. We’ll be in touch within 24 hours.