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Our Story

We plan one trip at a time

STAYGO works from Tokyo, for travellers who would rather spend their time in Japan than researching it. This page explains how the work is done.

Where this came from

Most first visits to Japan run along the same line: Tokyo, Hakone, Kyoto, the same three temples, the same two shopping streets. It is a decent line, and it is the one printed in every guidebook.

What was missing was the layer underneath: the counter that seats eight, the ryokan with no listing, the morning at a workshop that does not take visitors. None of it is findable from outside, and almost none of it is bookable.

So STAYGO does the part that cannot be done from a laptop abroad: the requests in Japanese, the introductions, the rooms and tables held months out, and the rerouting when a typhoon lands on the day you were going to Hakone.

The rest of the trip is yours.

Our principles

The research is ours

The hours most people spend comparing hotels and reading reviews are hours we spend instead. You see the result, not the process.

The part reached by asking

The sushi counter that seats eight. The ryokan that has never advertised. The sake brewery that opens its doors to people it already knows. These are reached by asking, in person, in Japanese, and usually months ahead.

Your points stay yours

We arrange the hotels in your names and you pay them directly, so your Amex points, your status and your miles all count. We take no commission from anyone, which is why we can plan around your programme rather than ours.

Access is not information

Anyone can find a list of Kyoto's best restaurants. The harder problem has always been getting a seat at one.

There is more written about Japan now than at any point before. None of it asks on your behalf, and none of it helps at 10pm when a restaurant has lost your booking.

So the work is the asking, and answering you while you are in the country.

STAYGO
Founder · Tokyo, Japan

The founder

Born and based in Tokyo. The kappo counters that take introductions, the mountain onsen that appear on no map, the ryokan that answer the telephone but not the internet: this is a list you build slowly, by going, by asking, and by becoming someone the owner recognises.

We make the arrangements
You just go

Everything else on this page is in service of that.

STAYGO ATELIER is our separate service for owners furnishing a home in Japan, with its own terms and fee. Learn about STAYGO ATELIER

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